Presence and Use of E-mail and the Web in the Department of Environment and Resource Studies at the University of Waterloo

BY: Christine Roenspiess

ADVISOR: Professor James Kay

Table of Contents

Executive Summary

1.0 Introduction
1.1 Opportunity Statement
1.2 Project Goal
1.3 Project Objectives
2.0 Background Information
2.1 What are Electronic Mail and the World Wide Web?
2.2 Significance of Electronic Mail and the World Wide Web
2.3 E-mail Resources Available in ERS
2.4 Web Resources Available in ERS
3.0 E-mail and Web Flows in ERS
4.0 Project Methods
4.1 Sampling Design
4.2 The Surveys
5.0 Project Limitations
5.1 Limitations of the Survey and the Focus Group
5.2 Limitations of the Data Collection
6.0 Results and Analysis
6.1 Results and Analysis of the Surveys
6.1.1 Results of Personal Data
6.1.2 Results of E-mail Use
6.1.3 Results of Web Use
6.2 Results and Analysis of the Focus Group
7.0 Conclusion
8.0 Recommendations

References

Appendix A: General Survey

Appendix B: Course-specific Survey

Appendix C: Raw Data: Comments from Surveys